The hotel offers amenities for your comfortable stay and unforgettable experiences
Breakfast Delight!
“The breakfast buffet had such an excellent range of options that I couldn't wait to start my day with a delicious meal.” view full review
Comfortable Stay
“My room was not only clean but also offered a comfortable space to relax after a day exploring the city, complete with a fantastic view.” view full review
Refreshing Leisure
“Although the pool wasn't open, I appreciated the overall leisure area that provided a peaceful retreat for relaxation.” view full review
Great Entertainment Setup
“I loved the variety of media options available in my room, allowing me to unwind with my favorite shows after a busy day.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Snack bar
Bar/ Lounge area
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
Plunge pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Solarium
Open-air bath
Pool with view
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Tea and coffee facilities
Armchair
Ironing facilities
Bathroom
Bathtub
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Calle De Toledo, 111,
Madrid,
Spain,
28005,
Community of Madrid
Map view
street view
Calle De Toledo, 111,
Madrid,
Spain,
28005,
Community of Madrid
City landmarks
Square
Plaza Mayor
990 m
Palace
Royal Palace of Madrid
1.2
km
Square
Puerta del Sol
1.4
km
Casino
Gran Via
1.8
km
Museum
Prado National Museum
2.0
km
Museum
Museo Nacional Centro de Arte Reina Sofia
1.8
km
Park
El Retiro Park
2.4
km
Plaza de la Independencia
Parque del Retiro
2.1
km
Museum
Museo Nacional Thyssen-Bornemisza
1.8
km
Public Building
Cybele Palace
2.4
km
Museum
Plaza de Cibeles
2.2
km
Church
Catedral de Sta Maria la Real de la Almudena
1.1
km
Square
Plaza de Santa Ana
1.3
km
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
1.3
km
Theatre
Teatro Real
1.3
km
Opposite Palacio Real
Plaza de Oriente
1.8
km
Garden
Royal Botanical Garden of Madrid
2.0
km
Garden
Sabatini Gardens
1.3
km
Church
Iglesia San Gines
1.1
km
Calle Alcala 42
Circulo de Bellas Artes
1.8
km
Museum
CaixaForum Madrid
1.8
km
Calle Cuchilleros 17
Sobrino de Botin
780 m
Bridge
Puente de Segovia
1.8
km
Plazuela de Anton Martin
Monumento a los Abogados de Atocha
1.1
km
Paseo del Pintor Rosales
Templo de Debod
2.3
km
Museum
Museo de Historia de Madrid
2.1
km
Square
Plaza de la Paja
720 m
Nearby
Church
Real Basilica de San Francisco el Grande
550 m
Monument
Puerta de Toledo
170 m
Square
Plaza de la Cebada
350 m
Restaurants
Los Caracoles
80 m
106 Calle de Toledo
Bar Eduardo
120 m
Travesia de Bringas
VINOS 11 Casa Dani
180 m
11 Calle Calatrava
Bar Muniz
130 m
Calle Calatrava 3
Ataca Paca
230 m
Calle Arganzuela 20 Metro Puerta Toledo
Asador Castellano
120 m
Calle Toledo 103
La Cabra en el Tejado
180 m
29 Calle de Santa Ana
AlliOli Valencian Food
290 m
14 Calle de Carlos Arniches
Telepizza
380 m
Calle Isabel Tintero 1
La Encantada
290 m
Calle Calatrava No. 27
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Convenient location
Friendly staff
Small rooms
Noise from the dance club
7.6/10
Very good
Rooms
6.8
Location
8.5
Service
8.2
Dining
7.0
Guest reviews
7.6/10
based on 18 reviews
8.8
8.8/10 based on 4036 reviews
Donald
United Kingdom,
May
2024
6.8/10
The hotel has a central location, close to major sights and shopping areas. The rooms are small and stuffy, located in front of a dance club, but the staff is friendly and helpful. Dining options are good, with some noise issues from school groups. The hotel offers great value for money considering the convenient location.
Rooms
5.0
The rooms were small, stuffy, and facing a dance club.
Service
7.0
The staff was friendly but noisy in the morning.
Location
8.0
The hotel's location is central to major sights and shopping areas.
Dining
7.0
The dining options were good but noisy when school parties were present.
Facilities
7.0
The hotel offers standard facilities.
Convenient location
Small rooms
Gary
United States,
April
2024
8.0/10
I had a pleasant stay at the hotel, with clean and comfortable rooms, great location near the city center. The staff was friendly and helpful, although there were some minor issues with the dining options. Overall, good value for money.
Rooms
8.0
The rooms were clean, new, and had a bath available. They were a bit small but sufficient for a comfortable stay.
Service
9.0
The staff was friendly, knowledgeable, and helpful, providing detailed information about the city. The only downside was a slight incident over an apple at breakfast, which was quickly forgotten.
Location
9.0
The location was very convenient, just a short walk from the city center. Easy access to transportation and major attractions.
Dining
7.0
The dining options were decent, but could have had more variety to cater to different dietary preferences. Despite this, the service was accommodating, arranging early pick-ups for guests.
Facilities
7.0
The hotel offered basic facilities that met our needs, although nothing particularly outstanding was noted.
Neil
United Kingdom,
March
2024
8.2/10
I had a nice stay overall, with cozy and comfortable rooms, though a bit noisy at times. The staff was incredibly friendly and accommodating. The location was superb, close to many of Madrid's attractions. The dining options were good but could get a bit noisy when busy.
Rooms
7.0
The rooms, while comfortable, were quite noisy and not soundproof. They had a fridge and strong wifi. Not too spacious, but cozy overall.
Service
9.0
The staff was extremely helpful, friendly, and always courteous. They even cleaned my room after a long day of work. Great service overall!
Location
9.0
The location was excellent, close to major sightseeing spots and shopping areas. Very convenient access to the metro.
Dining
8.0
The dining experience was good, with nice a la carte choices. However, it could get noisy during busy times.
Facilities
8.0
The hotel had good facilities overall, though there were occasional issues with noise during school events.
Tom
United States,
January
2024
7.0/10
I had a mixed experience at the hotel. The location was convenient with easy access to transportation and nearby attractions, but the rooms were a bit cramped with no air conditioning. The service was friendly but seemed indifferent at times. The dining options were good but a bit pricey, and the facilities were satisfactory.
Rooms
6.0
My room was a bit too small and didn't have air conditioning, making it stuffy and hot. It was also located in front of a dance club, which was noisy at night. The two single beds were not very spacious but were decently comfortable.
Service
7.0
The staff were very friendly and helpful, especially when we needed assistance with our requests. However, there were moments where they appeared bored and uncaring, which was a bit off-putting.
Location
8.0
The hotel's location was excellent, being central to the metro, town center, and local sights. It was easy to reach many attractions, bars, restaurants, and shops on foot. Having parking available was a plus for us, and the proximity to Plaza Del Espagna and Puerto Del Sol was convenient.
Dining
7.0
The dining experience was a mix of good and not so great. The on-site restaurant provided tasty food, but it was a bit expensive. We opted to have breakfast at a nearby cafe for a better value. The dining hours were a bit limited, ending early at 11 am, which didn't quite match the Spanish dining culture.
Facilities
7.0
The hotel offered basic facilities that met our needs. However, it would have been nice to have more amenities or recreational options available to enhance the overall stay.
Christopher
United Kingdom,
January
2024
7.8/10
I had a comfortable stay at this hotel. The room had everything we needed but was poorly insulated for noise. The helpful service made up for it. The location was excellent, close to major sights. The dining was good but lacked options for dietary requirements.
Rooms
7.0
The room was comfortable and had everything we needed, but poorly insulated for noise.
Service
9.0
The service was very friendly and helpful with suggestions.
Location
8.0
The location is excellent, about 10 minutes from major sightseeing locations.
Dining
7.0
The dining was good but could have had more alternatives for dietary requirements.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Arthur
United Kingdom,
December
2023
7.8/10
The hotel is clean and comfortable overall, but the rooms were a little small with 3 beds which could be inconvenient for longer stays. It was advertised as soundproofed, but we could hear noise from neighboring rooms and the hotel corridor, especially with the noise from the swimming pool and jacuzzi right below. Despite these issues, the hotel is pleasant, clean, and offers most leisure trip facilities.
Rooms
7.0
The rooms were a bit small with 3 beds, and noise from adjacent rooms and hotel corridor was noticeable.
Service
9.0
The staff was really kind, always available, and super friendly throughout our stay.
Location
8.0
The hotel is just a few minutes' walk from the center, although the area may seem a bit run down. However, it provides easy access to various attractions and conveniences.
Dining
7.0
The dining experience was satisfactory with decent options at a reasonable price.
Facilities
8.0
The hotel offers standard facilities, and despite the noise issues from the pool area, it maintains a pleasant ambiance.
Nigel
United Kingdom,
December
2023
8.4/10
My stay at the hotel far exceeded my expectations. The rooms were a good size and offered a neutral price whether for 1 or 2 persons. However, we encountered some very odd guests during our stay who were loud and disruptive at late hours, impacting our sleep on all nights.
Rooms
8.0
The rooms were a good size and far exceeded my expectations.
Service
9.0
The staff was so pleasant and friendly, making our stay great.
Location
9.0
The location was just perfect, only 1 km away from the City Center with easy access to the Metro Station.
Dining
8.0
The dining options were worth the money, with many tasty dishes to choose from.
Facilities
8.0
The hotel had helpful facilities like housekeeping, laundry, and tour/ticket assistance.
Charlotte
United Kingdom,
December
2023
7.0/10
The hotel was quite noisy on the first night with poor sound insulation in the regular room without a view or coffee machine, which was also small and not very soundproof. However, the staff were really lovely and helpful, offering efficient service and a good breakfast experience. The location was superb, being close to key attractions while maintaining a relatively quiet setting. The dining was average but included both savory and sweet options. Overall, the value for money was reasonable considering the facilities and services provided.
Rooms
5.0
The room I stayed in was not ideal due to the noise and lack of soundproofing, but it was acceptable for a short stay.
Service
8.0
The staff were really nice and helpful, making my stay more comfortable and enjoyable.
Location
9.0
The hotel's location was superb, offering easy access to major attractions in Madrid while staying in a relatively quiet area.
Dining
6.0
The dining options were decent with a mix of savory and sweet choices, providing an average experience.
Facilities
The hotel facilities were basic but sufficient for a pleasant stay.
Jimmy
United Kingdom,
November
2023
7.4/10
The hotel offers spotless rooms that are basic but comfortable, yet lacking in soundproofing. It is conveniently located adjacent to the breakfast room. The service is welcoming and helpful, but could improve in certain areas. The central location allows for easy access to key attractions in the city. The dining experience offers a wide choice but has some shortcomings. Overall, a decent option with room for enhancement.
Rooms
7.0
My room was spotless every day, basic yet comfortable. However, better soundproofing would have been appreciated.
Service
8.0
The service was welcoming, helpful, and kind, though could learn to improve certain aspects. Additionally, housekeeping and laundry services were satisfactory, but could be more attentive in noise-sensitive areas.
Location
9.0
The hotel's location was very good, within walking distance of Plaza de Mayor and perfect for exploring the old city center and its attractions.
Dining
6.0
The dining options provided a wide selection, though the quality of some items, like fruit juice and coffee, was below expectations.
Facilities
7.0
The facilities offered were adequate but could benefit from some improvements.
Danny
United Kingdom,
November
2023
8.0/10
The hotel offers bright and comfortable rooms with new furniture and mattresses, but the room was small for two. The service is welcoming and friendly, catering to my needs. The hotel's location is excellent for sightseeing and close to metro stations, although slightly removed from the city center. Dining options are varied but may be repetitive for the price. Overall, a comfortable stay with attentive service and a convenient location.
Rooms
8.0
The rooms were simple but bright and comfortable.
Service
9.0
The staff was friendly and helpful.
Location
8.0
The hotel is conveniently located near major attractions and public transportation.
Dining
7.0
The dining options catered to various tastes but could be repetitive for the price.
Facilities
8.0
The hotel offers essential facilities for a comfortable stay.
Harold
United Kingdom,
November
2023
8.4/10
The hotel is very well situated for the city center, with quiet rooms throughout the night. It lacks amenities for tea, especially since room service is not available out of hours. The pricing should ideally match the neutral online offers.
Rooms
8.0
My room was really quiet all night long and clean. It would have been even better with amenities for tea.
Service
7.0
The service was very helpful and attentive, always replenishing the buffet and cleaning promptly. However, the morning noise from other guests was bothersome.
Location
9.0
The location is superb, making it easy to explore the city center with various attractions within walking distance.
Dining
9.0
The dining experience was the best part of my stay, with a well-assorted buffet accommodating different tastes.
Facilities
9.0
The breakfast buffet was very nice and complete, offering a variety of warm dishes and fresh fruit to choose from.
great location
lacks tea amenities
James
United States,
November
2023
7.6/10
My stay at the hotel was a mix of comfort and inconvenience. The rooms, although clean and nice, would have been better with a larger size and more comfortable beds. The location was perfect for exploring the city center, but the noise from a nearby nightclub affected my rest. The service was friendly and helpful, but a bit lacking in politeness. The dining options were good, but somewhat overpriced. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were clean and nice, but a bit small and the mattresses were old and sunken.
Service
8.0
The service was friendly and helpful, but manners like please and thank you were missed.
Location
9.0
The hotel is perfectly situated near the city center, making it easy to explore key attractions.
Dining
7.0
The dining experience was good, but the prices were a bit high compared to nearby options.
Facilities
7.0
Thomas
United States,
August
2023
5.6/10
My stay at the hotel had its ups and downs. On one hand, the location was great, close to a metro station and within easy walking distance of the central tourist area and plenty of bars and restaurants. On the other hand, the rooms were very tiny and faced onto a street with a noisy nightclub that stayed open until 6 am, making it difficult to sleep. The service was friendly and kind, but there were some awkward moments, like being told not to take an apple after breakfast.
Rooms
5.0
The rooms were very tiny and faced onto the street with a nightclub that disrupted our sleep every night.
Service
7.0
The staff was generally kind and professional, but there were some incidents like being told not to take an apple after breakfast.
Location
6.0
The location was good, with easy access to a metro station and the central tourist area, but the nightclub noise made it hard to rest.
Dining
5.0
The dining options could have been better catering to dietary needs and may have been overpriced for what was offered.
Facilities
6.0
The hotel could improve on offering better facilities and amenities for a more enjoyable stay.
Great location
Noisy nightclub
Bob
United States,
July
2023
7.6/10
For just a one-night stay, the hotel was a decent choice thanks to the easy check-in and check-out process. The buffet breakfast included in the price was a good addition. The rooms were clean and comfortable but on the smaller side, lacking some amenities like a kettle and glasses/mugs. The bathroom felt particularly cramped. Staff were friendly and helpful throughout my short stay.
Rooms
7.0
The rooms were small but adequate, although a bit dark. Some more powerful light fixtures would have helped. Missing amenities like a kettle and glasses/mugs.
Service
8.0
The staff was nice, helpful, and friendly. They made the check-in process smooth and were courteous and efficient during my stay.
Location
9.0
The hotel is in a very good location in the Barrio Latino neighborhood, making it easy to explore the major tourist attractions of Madrid. Near the Puerta de Toledo, offering great photo opportunities on the bridge.
Dining
7.0
The dining experience was satisfactory, with a good standard breakfast included in the price. However, the price for the buffet may not suit everyone's budget. Opting for a cheaper breakfast option was possible.
Facilities
7.0
The hotel offers standard facilities, including a nice internal courtyard room and a friendly restaurant attached.
Samantha
United Kingdom,
July
2023
8.2/10
The hotel offers clean and comfortable rooms, excellent service from attentive staff, a great location within walking distance to major sights, and a bit of a mixed dining experience with some variety lacking. Overall, a good value stay in Madrid.
Rooms
8.0
The rooms are clean, with comfortable beds, a mini fridge with complimentary water, and a nice range of toiletries available. They are on the smaller side compared to US standards and feature a bathtub instead of a shower.
Service
9.0
The service was top-notch, with management checking on room cleanliness and offering a family room suitable for my elderly mother. The staff were attentive and very helpful throughout the stay.
Location
9.0
The location is absolutely great, just a few minutes' walk from Plaza Mayor and other major attractions, offering a fab place to unwind after a busy day of sightseeing.
Dining
7.0
The breakfast options were a bit repetitive over five days, but there were nice a la carte choices for smaller appetites. Overall, the dining experience could have a bit more variety to enhance the stay.
Facilities
8.0
The facilities were good, providing all the necessary amenities for a comfortable stay.